From: TSB <test@test.com>
Date: Thu, 10 Oct 2019 20:56:33 +0100
Subject: Important Mail
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Important Notification
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Please Note: While performing customers account maintenance and verifica=
tion procedures, we have detected a slight error on your account billing in=
formation. We have been trying to contact you. However, we are unable to re=
ach you.
To protect your account and financial assets against unauthorised use at n=
o cost, we have temporarily suspended access to your account and certain fe=
atures within our online banking system. Such as (Receive payments, Make pa=
yments or withdraw funds).
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This might be due to either of the following reasons:
1, A recent change in your personal information. (eg: address, phone)
2, Submitting incorrect information during log in process.
3, Logging from an unrecognised machine or device.
4, Submitting incorrect information during online payment process.
5, Too many incorrect log in attempt.
In-order to safeguard your account and to restore your online access, we r=
equire you to complete our account verification process. This would help us=
in safeguarding your account & personal information from unauthorised acce=
ss in future.
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Get Started
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Please note: Failure to comply with our account verification process may =
lead to temporary suspension of access to our online and telephone banking =
service. You must complete all steps otherwise you will not be able to use =
the online service until you have completed additional security checks.
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Best regards,
TSB Online Banking Team
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