From: "National Westminster Bank" (may be fake)
Date: Wed, 7 Nov 2018 11:31:05 -0000
Subject: Important Alert
Dear Customer,
While performing customers account maintenance and verification procedures, we have detected a slight error in your account information. For security reasons, we have temporarily restricted access to your account and certain features within our online banking system, such as (Receive payments, Make payments or withdraw funds) as a security measures.
This might be due to either of the following reasons:
. A recent change in your personal information. (eg: address, phone).
. Submitting incorrect information during online payment process.
. Logging from an unrecognized machine or device.
Due to this, In-order to keep your account active and protected against unauthorised use at no cost, we require you to complete our account verification process and this will only take you a few minutes to complete. It will help us in safeguarding your account & personal information from unauthorised access in future.
Continue
How does it work?
If we detect either of the reasons above, we may decide that we want to confirm that it's really you. You must complete all steps otherwise you will not be able to use the online service until we have completed additional security checks.
Please Note: If your account information is not confirmed and verified within a certain period of time then your ability to access your account would become restricted. If you are unable to complete our request within 24 hours, please contact us immediately or visit one of our local branches.
Yours sincerely,
National Westminster Bank Online and mobile banking Security Team
Calls may be recorded.