From: "Lillian Batch" (may be fake)
Reply-To: <lapplehouse@gmail.com>
Date: Thu, 15 Jul 2010 18:29:48 -0700
Subject: Mystery shoppers needed.
Hello,
I'm Lillian, working for a company (Shoppers Crew Int.) that conducts surveys
and evaluates other companies. The scope of the evaluation/survey is all about
mystery shopping.
What is Mystery Shopping.....?
A vast amount of companies are interested in knowing what their
customers/clients think of their services and/or products in order to right what
may be wrong and help them to improve customer service and productivity. To
obtain this crucial data from a non biased viewpoint they hire Mystery Shopping
agencies/recruiters like us, who are trained market researchers, to gather the
information on their behalf. We get hired to go to other peoples companies and
act like customers in order to know how the staffs are handling their services
in relation to their customers. This is where you come in...
Once we have a contract to do so, as a Mystery Shopper you will pose as a
regular customer but will actually be collecting essential data set by the
client and briefed to you. Assignments vary from restaurants to shops, banks to
fitness centers, the list is endless.
You would actually be directed to the company or outlet, and you would be
given the funds you need to do the job ( either purchase things or require
services), after which you would write a comment on the staffs activities and
give a detailed record of your experience.
Examples of details you would forward to us are:
1) How long it took you to get services.
2) Smartness of the attendant
3) Customer service professionalism
4) Sometimes you might be required to upset the attendant, to see how they react
to clients when they get tensed.
Sounds like fun? It is but it's no joke, your reports are vital material, so
you've got to be committed and be able to complete each job as specified on your
worksheet by us. It is important we bring to you knowledge that our management
is always on the lookout for trustworthy and reliable people to carry out
assignments for us.
What qualifications or skills do I need?
You don't need any particular qualifications to become a mystery shopper,
basically anyone can do it, any age, any background. However, you must be
reliable, observant, have a good memory and be able to give an accurate,
unbiased view of your findings. The job also requires discretion as in effect
you are akin to an undercover reporter, therefore at no time must you reveal
that you are a mystery shopper during an assignment.
How much money can I earn?
You will be paid TWO hundred Dollars ($200.00) on every research information
which you record for the company. You will also be given extra funds in a case
whereby you are evaluating or studying the activities of a place where spending
is required of you (e.g Restaurants, clothing stores, bars or a situation where
by mobility is required).
What to do after an assignment is completed?
After completing an assignment you are usually required to email our
representative a detailed record of your experience within a set time frame,
this is usually between 8 - 24 hours of job completion. The best thing to do is
contact our representative via email with your results as soon as you can while
the details are still fresh in your mind.
No commitment is made on this job, and you would have flexible hours as it
suits you while you are still working at your present place of work. Our website
is under repairs, as soon as the website is re-constructed the link will be
forwarded to you. In the main time, you can forward to me all your
correspondence to my email box,If you are interested in this job.
Kindly send in your full name contact address and telephone number with your
age so we can look at your distance from the locations which you have to put
your service, and your address will also be need for your payments.
Many Thanks.
Lillian Batch
Shopper Crew Inc.
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