419 scam: "Customer Service Department" Toyota wants to thank you with our bigest offers ever.

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"419" Scam – Advance Fee / Fake Lottery Scam

The so-called "419" scam is a type of fraud dominated by criminals from Nigeria and other countries in Africa. Victims of the scam are promised a large amount of money, such as a lottery prize, inheritance, money sitting in some bank account, etc.

Victims never receive this non-existent fortune but are tricked into sending their money to the criminals, who remain anonymous. They hide their real identity and location by using fake names and fake postal addresses as well as communicating via anonymous free email accounts and mobile phones.

Keep in mind that scammers DO NOT use their real names when defrauding people.
The criminals either abuse names of real people or companies or invent names or addresses.
Any real people or companies mentioned below have NO CONNECTION to the scammers!

Read more about such scams here or in our 419 FAQ. Use the Scam-O-Matic to verify suspect emails.

Click here to report a problem with this page.

Some comments by the Scam-O-Matic about the following email:

This email uses a separate reply address that is different from the sender address. Spammers use this to get replies even when the original spam sending accounts have been shut down. Also, sometimes the sender addresses are legitimate looking but fake and only the reply address is actually an email account controlled by the scammers.
The following fake company names, fake addresses, non-existent institutions/documents or other details have appeared in scams before:
- "transglobe finance" (no such agent exists)
- "toyota car international promotion program" (no such lottery exists)
- "toyota fortune lotto" (no such lottery exists)
- "transglobe finance securities" (no such agent exists)
The following phrases in this message should put you on alert:
- "dear sir/madam" (a standard Nigerian greeting phrase)
- "claim agent" (real lotteries do not use a "claim agent" / "fiduciary agent")
- ",000,000" (they want you to be blinded by the prospect of quick money, but the only money that ever changes hands in 419 scams is from you to the criminals)
- "00,000.00" (they want you to be blinded by the prospect of quick money, but the only money that ever changes hands in 419 scams is from you to the criminals)
This email message is a fake lottery scam. Consider the following facts about real lotteries:
1. They don't notify winners by email.
2. You can't win without first buying a lottery ticket.
3. They don't randomly select email addresses to award prizes to.
4. They don't use free email accounts (Yahoo, Hotmail, etc) to communicate with you.
5. They don't tell you to call a mobile phone number.
6. They don't tell you to keep your winnings secret.
7. They will never ask a winner to pay any fees to receive a prize!
This email lists mobile phone numbers. Use of such numbers is typical for scams because they allow criminals to conceal their true location. They can receive calls in an Internet cafe from where they send you emails, while pretending to be in some office.
- +8613686080406 (China, prepaid mobile phone)
This email lists free webmail addresses. Use of such addresses is typical for scams. Lotteries, banks and any but the smallest of companies do not normally use such addresses. Criminals use them to anonymously send and receive email at Internet cafes.
- claimcentreinchina@japan.com (Japan; can be used from anywhere worldwide)
- transglobe finance securities office e-mail:- claimcentreinchina@japan.com, claimcentre.china@qq.com tel: +8613686080406 fill the (Japan; can be used from anywhere worldwide)

Fraud email example:

From: "Customer Service Department" (may be fake)
Reply-To: <claimcentreinchina@japan.com, claimcentre.china@qq.com>
Date: Mon, 8 Mar 2010 19:57:32 +0800
Subject: Toyota wants to thank you with our bigest offers ever.

TOYOTA JAPAN COMPANY (IN CHINA)
Customer Service Department
Affiliate of Toyota Branch China.
28 Tanfield Road Tiaxiu lio Beijing China

Toyota wants to thank you with our bigest offers ever.

DEAR Sir/Madam
We are pleased to inform you of the announcement made today, You are among the winners of the TOYOTA CAR INTERNATIONAL PROMOTION PROGRAM (BIGEST OFFERS EVER) Participants were selected through a computer ballot system drawn from 2,000,000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.
As a result of your visiting various websites we are running the E-business promotions for our recalls of multiple vehicle models across multiple regions. You/Your Company email address, attached to ticket number 27511465896-6410, with serial number 3772-510 drew the lucky numbers 7-14-88-23-31-45 and Bonus number 10 , Your INSURANCE Number: FLS433/ 453L /GMSA and consequently you won in the Second Category of the TOYOTA FORTUNE LOTTO DRAW.
You have therefore been approved for the payment of the sum of US$1.000, 000, 00 in cash, including a Toyota car which is the winning present /amount for the Second category winners. This is from the total prize money of US$12,650,000.00 shared among the international winners in the Second category.
CONGRATULATIONS!!!

Please be informed that your won fund of the sum of US$1.000,000.00 is now with the payee center. Contact our Claim office and give them your full information's so that they will re-insure your winning fund under your full information's. Together with the port where your winning car should be shipped to.
To begin your claim, please call our claim agent office or send email immediately to them:-
Engr.Jim Suwang (Claims Agent)
Service E-mail: jimsuwang@fastservice.com
Foreign Services Manager,
Transglobe Finance Securities
Office E-mail:- claimcentreinchina@japan.com, claimcentre.china@qq.com
Tel: +8613686080406

Fill the under listed Info, and Submit Immediately:
1. Full Name:----------------------------------------------------
2... Address:------------------------------------------------
3. Occupation:---------------------------------------------------
4.. Age:-------------------------
5. Sex:---------------
6. Nationality:-------------------------------------------------
7. Country of Residence:------------------------------------------------
8. Telephone:-------------------------------------------
9. Fax Number:-------------------------------------------
10. Amount Won:--------------------------------------

NOTE: In order to avoid unnecessary delays and complications, please remember to quote your reference and batch numbers and other information provided above and below in every one of your correspondences to your claiming agent.
Congratulations'' once again from all our staff and thank you for being part of our promotions program.

Sincerely Yours,
Mrs. Juliet Vladimir
Online coordinator for
Toyota Japan Company
toyotajapan@japan.com
toyotachinapromo@qq.com

_________________________________________________________________________________
We deeply regret the inconvenience and concern caused to our customers and others
by our recent recalls of multiple vehicle models across multiple regions.

Anti-fraud resources:

What can you do when you receive 419 spam