From: "Tommy Frank" (may be fake)
Reply-To: <tm_frank1t@hotmail.com>
Date: Sat, 2 Jul 2011 07:34:09 -0700
Subject: Mystery Shoppers (Needed Asap)..
Hello There ,
Opening !! We are a company that conduct surveys and evaluate other
companies. We get hired to go to other peoples companies and act like customers
in order to know how the staffs are handling their services in relation to their
customers. Once we have a contract to do so, you would be directed to the
company or outlet, and you would be given the funds you need to do the
job(either purchase things or require services), After which you would write a
comment on the staffs activities and give a detailed record of your experience.
Examples of details you would forward to us are:
1) How long it took you to get services.
2) Smartness of the attendant
3)Customer service professionalism
4)Sometimes you might be required to upset the attendant, to see how they react
to clients why they get tensed.
And we turn the information over to the company executives and they would
carry out their own duties in improving there services. Most companies employ
our assistance when people give complains about their services, or when they
feel there are needs for them to improve their customer service. Your Identity
would be kept confidential as the job states (secret shopper) you would be paid
$300 for every duty you carry out, And bonus on your transportation allowance,
And funds would be given to you if you have to dine as part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety
of shops, Stores, Restaurant and services in your area.
No commitment is made on this job, And you would have flexible hours as it suits
you. If you are interested do send in these information:
FULL NAME:
CONTACT ADDRESS:(NO P O BOX)
CITY:
STATE:
ZIP-CODE:
TELEPHONE NUMBER:
MOBILE NUMBER:
AGE:
OCCUPATION:
EMAIL:
So we can look at your distance from the locations which you have to put your
service into, and your address would also be need for your payments.
FIRST ASSIGNMENT:
Shopper's Guide wants you to run a survey on two prominent companies
in your area.
The 1st is a Western Union Location
The 2nd a Restaurant
There have been reports about laps in the services of their Management and some
of their staffs,
Their complains are based on reports which their customers forwarded anonymously
and Phone calls which were also made to the head office.
The Western union location was reported for evaluation for the
following reasons:
I) Customers have reported their money missing
ii) Slow services
iii) Unbalanced transfer charges
The 2nd company was reported to be rendering
(I) Poor services
(ii) Rudeness to customers
(iii) Excess charge
(iii) Late opening time and Closing before time.
Your Secret Evaluation would be
1) To make a transfer of funds from this western union location to our Mystery
shopper, And the funds would be picked up by another mystery shopper at another
location where a customer reported her funds
missing.
2) You would have to record the time at which you go to the location and how
many minutes it took you to get service.
3) You would be sent a check/Money order which would cover your payment of $300
and also for the duty. As soon as you receive the check/money order, you should
cash in at your bank, Deduct your
$300, and use the rest of the money for the services.
4) Upon receiving the funds, The locations address would be forwarded to you,
and also the Name and address of whom the Mystery shoppers transfer would be
made to. You would have to keep a comprehensive report on every activity you
carry out.
5) You would also provide me with the name of the cashier that attended to you.
Please send me a reply so we can confirm your appointment and make sure that the
check/Money order is issued out to you ASAP
Thanks For Your Total Understanding.
Tommy Frank
Staffing and Recruiting Dept,
Secret Shopper®
Email: tm_frank1t@hotmail.com
NOTE******* Interested applicants should ensure response is forwarded
to the email below:
tm_frank1t@hotmail.com
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